OpenOffice.org 2.x Guia do Utilizador descarregar pdf (Página 489)

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Chapter 14: Troubleshooting Common Problems

What to to do with a General error General input/output error

This error message indicates that the files script.xlc and dialog.xlc, could

bemissing or corrupted. Look for them in the directory

$HOME/.openoffice.org2/user/basicunder *NIX

or, under Windows

C:\Document and Settings\<username>\Application Data\OpenOffice.org<release>\user\basic.

To fix the problem, try exiting OpenOffice.org (including the Quickstarter, if any) and copy

these from the directory <where_OOo_is_installed>/presets/basic/ under

*NIX,

or, under

Windows, from

C:\Program Files\OpenOffice.org <release>\presets\basic

C:\Documents and Settings\<user name>\Application Data\OpenOffice.org

<release>\user\basic

Note: To be absolutely safe, one could also delete the local settings directory; however,. the penalty for doing this

is that it is possible tolose all personal settings and customizations.

How to recover content from a Openoffice.org file

The following set of instructions may or may not work, depending on how bably damaged

the file has become. The steps outlined assume the user has some basic technical skills as

these are needed in this instance. Prerequisites for using this method are:

a) A zip utility such as Zip for most platforms or WinZip for Windows and similar tools

b) Sufficient disk space to allow multiple copies

c) Patience

Steps for recovering a damaged Openoffice.org file:

1. Make a backup of the file

2. Create a directory in which to work

3. Use the zip utility of your choice to open the damaged Openoffice.org file and unpack

it into the directory created in step 2.

NOTE: sometimes changing the extension of the Openoffice.org file to zip is required.

4. Use Openoffice.org to create a new empty file of the same type as the damaged one

and save it.

5. Repeat Steps 2 and 3 with the new empty file.

6. Replace the contents.xml file in the directory created in Step 5 with the

contents.xml from the damaged file unpacked in Step 3.

7. Use the zip utility to repackage the files and directories in the directory created in

Step 6.

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